We want our customers to be happy with the goods they buy and about the service we provide. However if you are not happy with our products, we will take back any of our products and refund you in full. No question asked!
1. CANCELLATION POLICY / RIGHT TO CANCEL
1.1. You may cancel your contractual declaration in writing (e.g. letter or e-mail) within 14 days without justification, 14 days period begins on the day on which the customer acquires physical possession of the goods. 30% restocking charge will be applied.
1.2. The withdrawal period begins on the day on which the consumer acquires physical possession of the goods.
1.3. Timely sending of the cancellation or the item will suffice in protecting the cancellation period.
1.4. The costs of return any goods are paid by the customer.
PLEASE SUBMIT YOUR CANCELLATION TO:
Unit 5, Demesne Shopping Centre,
Dundalk, Co. Louth,
Republic of Ireland
2.1. We are always happy to accept any of our products.
2.2. To receive a full refund goods should be returned in original, unopened packaging.
2.3. If the product is not returned in its dispatched state we cannot offer a full refund and a compensation will be calculated on individual basis, please note that it can be up to 100% of value depending on the damage.
2.4. If goods have been dispatched, you have the right to return goods within 14 days of receipt of your goods.
2.5. In the event that you exercise your statutory right of revocation, you shall be responsible for regular costs of the return shipment if the goods supplied correspond to the goods ordered.
For further details on our Returns Policy, please contact us by email at firstname.lastname@example.org.